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To Speak or Not to Speak – That Is the Question (When To Press Pause)

October 24, 2021 Mike MacConnell

“I try not to react, but one day I’m afraid I’m going to burst. Arguing just makes it worse.”

Every couple struggles at times to communicate. Some boil in silence; others snap back defensively. But lasting connection is built out of small, daily, often unnoticed efforts of patience and restraint that enable you to listen with respect and speak your mind clearly.

Instead of cold forbearance and withdrawal or hot counter-attack, try pivoting instead toward genuine curiosity about the other person’s feelings. Listening with deep sincerity is the first step toward an honest conversation. That’s when a couple can collaborate.

It’s hard to know how and when to speak, yet at some point, speak we must. The challenge to decide when to speak and when to let it pass requires an effort. Here are a few tips to make it easier.

If you tend to push at difficult topics:

Ask yourself about your intention. Are you trying to prove you’re right, explain yourself or push to a solution? If so, save your words for later.

If your goal is to work through a problem and to do so together, then the following tips help direct the conversation toward a deeper understanding:

·       Inquire into their feelings and what matters to them right now

·       Ask about what they would have liked, what they wish would have happened

·       Name something specific you observed and ask what its impact was on them

·       Summarize what you are hearing to check in if you are hearing correctly

If you tend to avoid difficult topics:

If silence is your fallback, try to keep in mind that all emotions are legitimate. They deserve to be heard. More than that, they offer a window into our deepest needs. Speaking about them will accelerate you and your partner’s awareness of what matters.

Negative emotions rise out of healthy needs that aren’t being met. They are worth exploring together to find more skilful ways to meet them. To get a healthy conversation going, the points above will help you to “get” what matters to the other. But chances are, you haven’t been heard. To help them “get” your viewpoint regarding the issue or conflict at hand:

·       Begin with a positive quality of the other that is honest and relevant

·       Identify the emotional impact, for you, of a specific thing that happened

·       Identify the underlying need, belief or value that matters to you and caused the feeling to arise

·       Ask the other person to summarize what they have heard you say

·       Inquire about their comments or questions and viewpoint

Beware of concluding too quickly that because you’re struggling you must be with the wrong person. Struggle sparks change and motivates growth. Resenting or avoiding the hard conversations can cause you to miss the fact that those difficulties can take you to a deeper place of intimacy and understanding. We need to be tested to discover who we are capable of becoming.

ABOUT THE AUTHOR

Mike MacConnell, founder of Reflective Mediation, is an accredited family mediator, conflict coach, educator and author. He is the highest-ranked mediator on Google in the greater Toronto area, with over 180 5-star reviews. To book your free consultation click here.

Tags life coaching, listening, silence, personal growth, emotional intelligence, therapy, counselling, positive psychology, mediation, acceptance, fear, courage, resilence, empowerment, emotion, happiness, mental health
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In Search of Happiness?  Then Sit First with Sadness

September 29, 2021 Mike MacConnell

My friend is trying to find happiness and worries he is failing. In the eyes of the world, he’s a success: a gifted young professional supported by a warm partner, family and friends. When he’s busy he feels fine. Yet in quiet moments of reflection those external markers of success only make him feel emptier. “What’s wrong with me?”, he often wonders, “Shouldn’t my accomplishments be enough?”

His solution has been to push harder, work longer hours, train harder at the gym, take extra courses and do volunteer work in his community. He hopes, by doing more, to drown out the doubts, to feel worthy and find peace.

He isn’t a client, but knows I’m a life coach whose work is to help others make desired changes. He came to me for advice. I listened first to understand the change he wanted and after a few meetings I was able to respond. The advice I offered went something like this.

“We live in a culture that embraces observable, external success, that encourages doing more, acquiring or accomplishing measurable things. It works for some people. For you, however, the journey for meaning is inward. You need to continue performing in the world. Keep doing that. Then give yourself a break. Make time to stop doing.

It takes courage to stand still in the mess, “to sit with discomfort without trying to fix it”.  My friend has been trying to fill the void by doing more and more.  That’s worthy, but it’s only half the story for those of us working to ward off low-level depression. He encouraged me to continue.

“Time to try doing les and face the negative emotions that arise when you slow down.  Practise sitting still, facing the sadness, the fear, the uncertainty, before rushing to distract yourself with another task.

Even for just 5 minutes a day. It’s an exercise in emotional acceptance, a recognition that uncomfortable emotion is part of who we are. Study where the feeling lives in your body. Sit with it. Then watch as the emotion drifts away, unable to hurt you once you stop fearing it.”

My friend’s unhappiness arises in part from unrealistic demands he places on himself. He sees his distress as a failing, something that shouldn’t be there. I urged him to honour the sorrow without pushing it away.

A healthy identity encompasses the full palette of emotion. Sadness does NOT define who he is, but in its place it’s an honest, healthy part. Pushing it away won’t get rid of it, only lend it undue importance as though it is to be feared.

I wanted my final words to be encouraging.  “Try connecting with the sadness. Listen to it, learn from it, comfort it, hold it. To paraphrase an eastern parable: “Instead of chasing after wellbeing, consider this: wellbeing might be behind you, struggling to catch up to you.”

My words didn’t fix anything. They weren’t intended to. But my friend told me recently that he feels more empowered now that he works less on controlling his difficult emotions and more on understanding and accepting them.

After we ended, I sent him the following quotation, which he now has posted on his wall.

“When we touch the center of sorrow, when we sit with discomfort without trying to fix it, when we stay present to the pain of disapproval or betrayal and let it soften us, these are the times that we connect with bodhichitta (awakened mind).”

From The Places That Scare You: A Guide to Fearlessness in Difficult Times, page 9

by Pema Chödrön

ABOUT THE AUTHOR

Mike MacConnell, founder of Reflective Mediation, is an accredited family mediator, conflict coach, educator and author. He is the highest-ranked mediator on Google in the greater Toronto area, with over 180 5-star reviews. To book your free consultation click here.

Tags depression, life coaching, stillness, personal growth, emotional intelligence, emptiness, fearlessness, pema chodron, therapy, counselling, positive psychology, mediation, acceptance, fear, courage, sadness, Resilience, empowerment, agency, emotion, happiness, mental health, unhappiness
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Motivating Change: Escaping an Abusive Relationship

June 29, 2021 Mike MacConnell
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Are you stuck in a behaviour you believe is unhealthy? Do you want to make a change, but have trouble getting started?   

As a life coach I come across this often. I worked recently with a woman who was trying to decide whether to end an abusive relationship. I employed Motivational Interviewing, a coaching strategy designed to help people follow through with the changes they want to make. She told me later that she wished she had been exposed to this approach much earlier in her marriage. Well-intentioned arguments previously offered by friends and family hadn’t helped her to decide. She had to come around on her own and summon the courage herself – and that’s exactly how Motivational Interviewing works.

Rather than reasoning or informing, a trained coach takes the opposite approach – bringing arguments to the surface that already exist in the mind of the client. M. I. was founded in the 1980’s by William R. Miller and Stephen Rollnick on the principle that clients already possess the knowledge and ability required for change, and will be more empowered to succeed when the motivation and confidence come from within.  success of M. I

Here’s a compressed summary of our conversation. (Broad categories of common questions are included in brackets)

(background)

“What brings you here?”

“I’m the mother of a 9 year old daughter, in a marriage that makes me feel frightened and alone. Without warning he becomes enraged, verbally abusive and contemptuous. Afterwards he may be fine for a day or two, until it starts up again.”

“Do you have a goal?”

“I know it’s unhealthy. I need to leave, to escape; but it’s been going on for so long I don’t know if I can. Everyone tells me to get the hell out, but I don’t have the confidence. Or maybe the courage. I just can’t decide.

(Why is change important?)

“On a scale of 1 to 100, how committed are you to leaving the marriage?”

“I’ll say about 80.”

“OK. Fairly high. Why didn’t you choose a lower number?”

“I feel miserable. It’s unhealthy to feel this unhappy and for my daughter to grow up this way. Something has to change.”

“What would it take to move you to a higher number?”

“Well, at this point his abuse is verbal. If it gets physical, I’ll be even more motivated to leave.”

(What matters most to me?)

“Your mental health and physical safety are important. Any other priorities?”

“My confidence and self-respect are taking a beating. I don’t even like myself.”

“Sounds like your confidence is shaken. What did confidence look like when you had it?”

“I used to be full of energy. I travelled on my own, made choices, was decisive.”

“Tell be about other things you value and that are a priority.”

“I want a loving, respectful relationship. For my daughter and I to be able to trust and feel safe.”

“Are you living those values now?”

“No. Not with him, for sure. My best friend and brother are supportive, but otherwise I feel like I’ve given up. Maybe I was naïve to expect something better.”

(Why am I having trouble making change?)

“You’ve shared important hopes for the future. How does your current behaviour fit in with that?”

“That’s just it. I care about those things, but I’m not sure if they’re possible any more.”

“Can you describe how you are thinking, what you’re saying to yourself when you feel unmotivated?”

Sure. I feel weak. Confused. Like what’s the point, I’ll never find anyone better, so why bother trying.”

“Is that an opinion you fully believe?”

“No. Not at all. There’s a part of me that feels disgusted and angry at that defeated part of me.”

“Can you recall how you pictured your future when you were young.”

“I saw myself as a free spirit, a writer, connecting with people and making a difference in the world.”

(In what ways do I want one thing, but do another?)

“What about the part of you that wants to give up. Is there any benefit to thinking that way?”

“I guess I’m trying to protect myself.  As if I can avoid feeling defeated by not trying in the first place.”

“How do you feel about that side of yourself?”

“I hate it. It’s the voice of weakness and fear.”

“And is that fear entirely misguided?”

“No. My partner really is frightening. It’s just that doing nothing means I’m frightened every day. I know I can only put fear behind me by leaving him.”

“Sounds like your hesitation has some legitimacy, yet you really want to make a change.”

“I’m pulled in both directions.”

(How do I build myself up to move forward?)

“Let’s explore your hesitancy. On a scale of 1 to 100, how confident are you that if you chose to make the change, you could change?”

“Not very. I’ll say 40.”

“I notice you didn’t say zero. Tell me about a time you made changes in your life. How did you do it?”

“I used to be a no-show for appointments with friends. When I realized how insulting it was, I stopped.”

“That’s a significant change. What strengths helped you succeed back then?”

“First I thought about it. Then I felt embarrassed. I decided to stop feeling like that, started wearing a watch and showing up when I said I would.”

“Would you say you found determination based on a concern for others and a desire to feel better about yourself.”

“Yes. I think that’s true.”

“What qualities enabled you to do it?

“I cared about my friendships and my self-respect. Once I decided, it wasn’t that hard.”

“So you’re capable of being decisive. Can you suggest how you might connect with those sides of yourself now?

“It might help to take small steps. Small decisions. Like being more active with my daughter.”

“What would you gain by that?”

“It would be fun. Also, I want her to connect with a stronger, livelier side of her mother.”

“Is it a step you feel able to take?

“Yes. I love her. I can do that. Leaving him is the problem. That’s where I feel stuck.”

“Tell be about your daughter. How’s she handling her parents’ stress?”

“I’m terrified for her. She tries to be brave but has been having meltdowns more and more lately.”

“That sounds like an important motivation for change.”

“Absolutely. Without her I might have given up long ago.”

“Are there benefits to the way your life is now?”

“Mainly the convenience of having a home and being financially dependent. Making a change is scary.”

“Would you say those are difficult obstacles to overcome?”

“For sure, at the beginning. Its hard to climb out of this rut even though I hate it and know I’ll be much better off when I get away.”

(What are some practical steps I can take?)

“I notice you’re talking now about “when” not “if” you get away. What resources do you already have to overcome your hesitation?”

“Just talking this way is making me more determined. I’ve gotta keep thinking this through like we’re doing now. Then act.”

“Act how? Do what?”

“Maybe call my best friend, Lisa, and my brother to get them onside. Ask for their help.”

What would you ask them to help with?

“It’s going to have to be a sudden separation, well planned in advance. I’ll ask them to help me set up the finances and I’ll need to have a place for my daughter and I to stay.”

“Very practical. Anything else?

“I’ll need help moving all my stuff out.”

“Getting support sounds important. How else can they help?

“I need them to help me think things through. My thoughts go around in circles on my own.”

“What about your own safety, and your daughter’s?”

“That concerns me a lot. I’m already walk on eggshells every day. Anything could happen when we leave, so the getaway will have to be sudden and complete.”

“We’re nearly done for today. How do you feel about what we’ve covered so far?”

“It’s the first bit of confidence I’ve felt in ages.”

 Lovely. What are your goals between now and our next session?”

“I want to research housing online and get a better understanding of my financial situation. Before we meet next week I’ll talk with my brother and Lisa and hear what they have to say.”

This is just a summary. The actual coaching session delved at greater length into each of these topics. Two further sessions were needed before she and her daughter did safely leave their abusive situation.

ABOUT THE AUTHOR

Mike MacConnell, founder of Reflective Mediation, is an accredited family mediator, conflict coach, educator and author. He is the highest-ranked mediator on Google in the greater Toronto area, with over 180 5-star reviews. To book your free consultation click here.

Tags motivational interviewing, coaching, life coaching, therapy, mindfulness, William R. Miller, psychology, social work, fitness, child abuse, intimate partner violence, change, transformation, mediation, mediationhope, guidance, stephen rollnick, counselling, mental health, child care, psychological abuse, parenting, depression, anxiety, hopelessness, support, empowerment, M.I, self-help, health care, motivation, abuse
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Helping People Change

May 26, 2021 Mike MacConnell
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How do you help when someone you care about is stuck in a rut? Some people leap in with advice, offering reassurance and insight. Others use logical argument and evidence.

These well-intentioned efforts may contain wise advice but rarely succeed in shifting behaviour. A clinical approach called Motivational Interviewing, developed by William Miller and Stephen Rollnick in the 1980s, has proven much more effective at helping people effect change in their lives.

Rather than teaching, reasoning and providing information, Motivational Interviewing coaches the client to discover his or her own motivations and capacities for change. The practitioner draws out and clarifies goals, listens to concerns and boosts confidence in the ability to change, eventually collaborating with the client on a specific plan of action. Learn more about M.I.

Here is a sample with a client who has struggled to begin getting in shape and change eating habits. The example employs standard M.I. questions, although actual sessions would dwell on each phase at greater length.

(Assessing the importance of change)

“On a scale of 1 to 100, how much do you want to get in shape right now?”

“I’ll say about 70.”

“Fairly high. Why did you choose 70 and not a lower number?”

“I’ve gotta do something. I’m worried about my health and miss having more energy.”

“What would it take to move you to a higher number?”

“Well, I guess if I had a medical episode, or if my partner left me, I’d be more motivated.”

(exploring values)

“Sounds like you value your health and your relationship. Any other priorities?”

“Admiration from my kids would be nice. And earning a living is important. I’m in sales and would like to feel sharper, more awake, which might come from being in better shape.”

“What would it look like if we were successful in our work to get you in better shape?”

“I guess I’d be feeling better about myself, more vigorous. Like I’ve accomplished something.”

(addressing ambivalence to change)

“You’ve shared important values just now. How does your current behaviour fit in with your values?”

“That’s just it. I don’t understand. I mean, I care about those things, really, but can’t motivate myself to do anything consistent to change them.”

“Can you describe how you are thinking, what you’re saying to yourself when feeling unmotivated?”

Sure. I feel weak. Confused. Like what’s the point, I’ll never change anyway, so why bother trying.”

“Thanks for your honesty about hearing that voice. Is that voice the whole of you?”

“No. Not at all. It’s kind of weird, but there’s a part of me that disagrees and feels disgusted by that defeated part of me.”

(identify the gap between values and actions)

“You’re describing a part of you that wants to let go, give up, take it easy. Is there any benefit to thinking that way?”

“I guess I’m trying to protect myself. Avoid defeat by not accepting the challenge of trying to change.”

“Sounds like that voice is trying to help. How do you feel about that side of yourself?”

“I hate it. It’s the voice of weakness and fear, but it’s usually in control”

“Then let’s explore this discrepancy between your values and actions. On a scale of 1 to 100, how confident are you that if you chose to make the change, you could change?”

“Not very. I’ll say 25.”

“I notice you didn’t say zero. Tell me about a time you made changes in your life. How did you do it?”

“I used to be late for appointments a lot. Then I decided it was insulting to others and stopped.”

(assess and build self-efficacy)

“That’s significant. What strengths helped you succeed back then?”

“I think I felt embarrassed. Maybe ashamed. I got determined to stop feeling like that.”

“Determination, and concern for others. If you decided to change now, what would enable you to do it?

“If I knew it mattered to my family that would help. I don’t think they think I can change.”

“Can you suggest how you might recruit them in inspiring you to begin?

“I’d have to speak with them about this first. Let them know it matters to me. Ask for their help.”

“Be specific. What would you want them to do? How can you guide them to help?

“Not nagging. That makes me feel worse. How ‘bout if we made a schedule of some physical activities we like doing together. Try to make it fun.”

“That’s a practical step. Fitness is clearly important to you in this change. Anything else?

“Shifting my diet is going to have to be part of it. I’m addicted to fast food. That’s the tough one.”

“What would you gain by changing the way you eat?

“Making meals at home would make for more family time. Better food. Healthier bodies.

“Yet you like fast food. What are the benefits to your diet the way it is?”

“Mainly convenience and craving. It’s just automatic and easy to buy fast food from a restaurant chain.”

“Then would you say convenience and craving are some of the main obstacles to overcome?”

“Yup. I think so, acting out of habit without thinking much about it.”

(decision-making)

“What resources do you already have to overcome those challenges?”

“Just talking this way is making me more determined. If I can feel good about improving my whole family’s diet that will help maintain my motivation.”

“These sound like important steps. You keep coming back to your family. How are they a resource?

“If I can encourage them to join in a bit then we’ll be able to share the load, support one another.”

“What first steps do you have as a goal between now and our next session?”

“I want to do some research online and talk with my family about making changes. Before we meet next week I’ll call a family meeting and hear what they have to say.”

Actual coaching would dwell at greater length on each of these topics, and require a number of sessions to progress through the stages that are covered more rapidly in this sample:

ABOUT THE AUTHOR

Mike MacConnell, founder of Reflective Mediation, is an accredited family mediator, conflict coach, educator and author. He is the highest-ranked mediator on Google in the greater Toronto area, with over 180 5-star reviews. To book your free consultation click here.

Tags motivational interviewing, coaching, life coaching, therapy, mindfulness, William R. Miller, psychology, social work, fitness, change, transformation, mediation, hope, guidance, stephen rollnick, counselling, mental health, weight loss, Depression, Anxiety, hopelessness, support, empowerment, M.I, self-help, health care, motivation
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When Misfortune Leaves You Paralyzed: The Dilemma of “Learned Helplessness”

January 26, 2021 Aleksandra Ania
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Bridget is a single mother, suffering in the midst of the pandemic. She feels overwhelmed by the weight of homeschooling her children while working from home at half her former wages. In addition to the necessities of shopping, cooking, cleaning and caregiving, she can’t stop thinking of how she dropped out of college, about the great job she lost, and how her marriage fell apart. After a sleepless night, her life seems to her like a litany of failures with no way out of the gloom. She worries she’s reached the breaking point, yet can’t muster the motivation to call her mother or best friend for support. She imagines they’re tired of her complaints and will just offer unwanted advice. She emails her ex to pick up the kids and crawls back under the covers, trapped and alone.

Many of us have felt something akin to Bridget’s emotional paralysis. You may have experienced a sense of futility that temporarily sapped your motivation. Often it resolves on its own. However, for some, “learned helplessness” becomes a permanent frame of mind, often associated with PTSD and clinical depression. People stuck in a situation, unable to change tracks.

The Oxford dictionary defines “learned helplessness” as “a condition in which a person suffers from a sense of powerlessness, arising from a traumatic event or persistent failure to succeed and becomes unable or unwilling to avoid subsequent encounters, even if they are escapable”. The term was coined by Martin Seligman in 1967 after observing the behavior of dogs who lacked the initiative to escape following repeated exposure to electrical shock, despite being offered the opportunity.

Some of my clients express feeling this way in their family or work life. These are intelligent, well-intentioned individuals who may have felt overwhelmed by divorce, health issues, job-loss or stress at work. They are unable to visualize steps to improve their situation. There is no issue of blame here. Given a world in which external forces impose relentless, unwanted pressures beyond their control, the temptation to believe their situation to be hopeless is entirely understandable. But the sense of hopelessness mires them deeper. It blinds them from seeing the one thing they can control, which is their response.

“Learned optimism” is the answer, and Seligman has emerged as a world expert in the field. Along with other positive psychologists such as Kelly McGonigal, (see her TED talk and book: The Upside of Stress) a powerful movement has emerged making a convincing case that learned helplessness can be overcome, and that an attitude of balanced, realistic optimism can, with effort, be acquired.

Bridget may not be able to transform the circumstances that gave rise to her distress, but she can energize and transform her response.  By challenging her automatic thoughts, by expressing her needs in honest, vulnerable conversations and by connecting with others she can shift the lens through which she sees herself and her world.

In next month’s blog I’ll present a more detailed description of practical steps to overcome learned helplessness, and not only to survive, but to grow stronger in response to unwanted stress.

ABOUT THE AUTHOR

Mike MacConnell, founder of Reflective Mediation, is an accredited family mediator, conflict coach, educator and author. He is the highest-ranked mediator on Google in the greater Toronto area, with over 180 5-star reviews. To book your free consultation click here.

Tags learned helplessness, upside of stress, conflict coaching, hope, mediation, mental health, meditation, learned optimism, Kelly McGonigal, abundance mindset, engagement, mediator, therapy, mindfulness, Martin Seligman, depression, scarcity mindset, relationship, family mediation, Anxiety, Cognitive Behavioral Therapy, positive, positive psychology, optimism, hopelessness, Communication, workplace mediation, CBT
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